A creative and energetic HR and Development Consultant, used to operating within a large Blue Chip company in the Retail Financial Services sector and also as a self-employed Development Consultant.
Significant capabilities involving Human Resource Development, consultancy, change management, facilitation, delivery, sales and marketing and financial awareness. I am known as charismatic, resourceful and innovative and am a very capable leader with a record of turning objectives into measurable results.
Talk to me about
- Helping your people reach their full potential
- Developing commercial and financial acumen to ensure activities are aligned to organisation goals
- Developing exceptional leaders
- Maximising client relationships and sales performance
The Rungs On My Ladder
- BANK MANAGER – Barclays Bank PLC
- AREA SALES MANAGER – Barclays Bank PLC
- NATIONAL TRAINING MANAGER – Barclays Premier Banking
- MANAGER – Barclays Organisation and People Development
What I’ve Learnt So Far
- Chartered Member – Chartered Institute People Development (CIPD)
- Accredited PRISM Brain-Mapping Practitioner
- Certificate in Coaching & Mentoring (CIPD)
- Institute of Bankers Accounting
- 10 Years of highly successful, consultative sales performance and sales leadership
- 18 years of successful people and organisation development
My Stand Out Moments
- Executive and senior management coaching and mentoring at BAE Submarine solutions. A 14 week onsite mentoring and coaching programme with 4 key personnel to improve performance of themselves and their teams – extended to 12 months due to the successful business improvement.
- Senior Manager Development Programme for Gulf Air in Bahrain – involving 250 managers participating in a 3 month Government accredited development programme.
- Onsite coaching and development of Barclays branch leadership teams for new flagship branches to achieve increases in levels of commercial performance and customer satisfaction.
- Design and delivery of a Customer Relationship Programme for Barclays Group Finance resulting in the business retention of key internal areas and a 15% increase in customer relationship satisfaction scores.
- Consultancy, and relationship sales and sales management training for a large Oil and Gas sector supplier – which resulted in 98% increase in qualified leads at the Oils & Gas exhibition and 100% growth in business in the Scotland region.
- Being told that I can make Financial Awareness training fun and interesting!
What Ignites My Fire
- Helping my clients achieve their goals and strategy.
- Seeing people develop, take ownership and succeed.
- Building trusted and enduring relationships that allow the opportunity to challenge, to question, to explore and to reach their full potential.
The Light I Steer By
“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do, so throw off the bowlines, sail away from safe harbor, catch the trade winds in your sails. Explore. Dream. Discover.” — Mark Twain
“Perfection is not attainable, but if we chase perfection we can catch excellence.” — Vince Lombardi